Business Development Manager

Key Responsibilities:

• Strengthen relationship with existing clients, identify upsell opportunities, and ensure high levels of satisfaction.
• Prospect and engage new clients, develop tailored BPO solutions, and lead negotiations to close deals.
• Research industry trends, analyze competitors, and develop sales strategies to expand into new markets.
• Work closely with marketing, operations, and delivery teams to ensure client needs are met and services are delivered successfully.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field. Advance degree or certification are a plus.
• At least five years in business development or sales, preferably in the BPO industry.
• Strong communication, negotiation, and relationship-building skills.
• Deep understanding of BPO services, trends, and market dynamic.